Terms & Conditions
Terms And Conditions
When you visit Spanbilt Australia and give us your email address you consent for us to communicate with you by email. Should you no longer want to receive communications with us then please click on the unsubscribe link at the bottom of all emails.
Just pick the shed you’d like to get and add it to your shopping cart and proceed to the checkout. You can add all the accessories that you require and nominate a delivery depot or home delivery during the checkout process. If you have any questions you can contact us via email through the Contact Us page or you can also call us on 1800 032 077. You can also place your order through the phone and pay by credit card (Visa or MasterCard), or Internet Banking.. For more details on payment types, click here.
Payments for our Custom Building Range can be separately discussed with our consultant.
The only available currency for payment on this site is Australian Dollars. All prices displayed on spanbilt.com.au are in Australian Dollars (A$)
Privacy of your Password
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Spanbilt Australia reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
All items on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Spanbilt Australia.
Colorbond® and Zincalume® are registered trademarks of BlueScope Steel Limited.
Although we have tried to provide you with accurate and updated information in the Site, emails, live chat, on telephone conversations or any other ways of communication, we cannot be certain that all such information is free of errors or omissions. As a result, we cannot make any representations or warranties as to the accuracy, adequacy, completeness, usefulness, or completeness of the materials provided on the Site, emails, live chat, on the telephone or any other ways of communication.
All product images are for demonstration purposes only. We do our best to keep product demonstration (images and videos) as accurate as we possibly can, however, manufacturers may make updates to the products that may not be represented in our product images instantly.
All items are supplied in kit form, assembly or construction of the products are not included in the pricing of the products.
Products are DIY and come with instructions. Some larger products may require more than one person for the process and some DIY experience is recommended. Please note that all products require a level surface for assembly.
In no event shall Spanbilt Australia be liable for any direct, indirect, special, incidental, consequential or Punitive damages, or any damages whatsoever, even if Spanbilt Australia has been advised of the possibility of the same, based on your use of the site or any information contained in the site Site, emails, live chat, on telephone conversations or any other ways of communication.
Spanbilt Australia is not liable for any direct, indirect, special, incidental, consequential costs during assembly of the product.
Customers are responsible for arranging all permits and approvals for their buildings purchased from Spanbilt Australia. Spanbilt Australia provides all required documentation for the approval process to the customer, however, it is the customer’s responsibility to make sure the building and construction has been approved by the local Council and the building purchased meets Council requirements (size, wind rating, colour or any other Council requirements that might be in place).
Colour samples on our site may appear on your screen slightly differently than in real life as they may vary depending on your screen resolution and other individual settings of your display screen.
All Colour steel garden sheds, aviaries and pool pump covers are designed with white (Off White or Surf Mist) or Zinc channels, trims and ridge cap. All Zinc items are designed with Zinc channels, trims and ridge cap.
Please note that we, Spanbilt Australia, reserve the right to change the contents of this Legal Statement, including without limitation any of the Terms and Conditions, at any time in our sole discretion. You will be required to comply with any such revisions and therefore should periodically visit this Legal Statement to review the current Terms and Conditions to which you are bound.
As of July 2018
Garden Sheds: Garden Shed order cancellations after manufacture and dispatch will incur a 25% restocking fee of the retail price plus all freight charges incurred for the return of the goods. Garden Sheds must be received back in a saleable condition.
Once garden shed kits have gone into manufacturing you will not be able to cancel your order for a full refund.
If you choose to cancel your product, during or post manufacturing a store credit, less 25% restocking fees will be provided.
If you wish to cancel your order please get in touch with our staff immediately so we can check the status of your order.
RETURN/CHANGE OF MIND
If you receive your purchase and are not completely satisfied OR if you change your mind, we will accept returns of items within 30 days of receipt of goods.
New unopened items may be returned within 30 days for a store credit less 25% restocking fees and return shipping. Delivery costs are non-refundable.
Store credits will be issued after receipt of goods in saleable condition by supplier. Please note this applies to stocked items only.
Garages, Smartlockers, Workshops and Carports: These steel buildings are manufactured to the customer’s specific order request and cannot to be cancelled once manufacture has commenced.
WORKSHOPS & SMARTLOCKERS
Smartlockers and Workshops: These steel buildings are manufactured to individual specifications. As they are made to order they are not able to be cancelled once manufacture has commenced.
RETURN/CHANGE OF MIND
If you are unsatisfied with your purchase, please contact Spanbilt Direct’s customer service team to discuss.
Replacement/faulty: Where product supplied is damaged in transport or found to be faulty we will provide a replacement free of charge of the damaged or faulty components or product in a timely manner.
NB. Goods assessed to be damaged by misuse or accident outside the control of Spanbilt will incur a charge for any replacement components or product.